Registrants will receive a link to watch the recording online as many times as they would like. However, this recording link may expire three months from the date of registration. We cannot guarantee it will be available after those three months.

General Information

• Cost: $45.00 (sales tax included)
• Recording Duration: 90 Minutes
• Broadcast Date: May 16, 2024
• Credits Available for Self-Reporting: ACML

Webinar Overview

Change is hard, and today’s local governments are facing relentless change. Whether it’s new legislative requirements, new leadership in key positions, rapid technological innovations, or organizational shifts to improve workplace culture, local governments must constantly be adapting. This webinar will focus on how to support staff through these changes so that they feel respected, heard, and equipped to take on new challenges. Participants will learn how to boost staff engagement and morale through clear communication, transparency, and planning for the people side of change first. We’ll also cover how to handle resistance to change within your organization.

Educational Objectives

• Gain an understanding of the basics of change management
• Discover tools to help with the adoption of new initiatives 
• Learn the essential elements of supporting staff through change
• Absorb the lessons learned from a significant workplace culture change initiative in Kirkland, WA
• Be introduced to strategies to help overcome resistance to change

Presenters

• Chastity Walck, Certified Change Management Practitioner.
• Julie Underwood, Deputy City Manager of Operations, City of Kirkland. 
• Chris Gavigan, Deputy Director of PW Operations, City of Kirkland. 
• Tracy Burrows, Executive Director, MRSC (Moderator).